I have submit a ticket for below problem but it's not hurt to discuss here also.
I have MoneyWiz on My Mac Desktop, iPhone, both on latest version. I have activate Dropbox for receipt sync on both plateforms with same Dropbox account. But receipts sync still not working.
1. If I attach a receipt on iPhone, after sync, I will see a sign on desktop version that this transaction have a receipt attachment, but it's blank. However, there this receipt appears on my desktop's dropbox folder.
2. If I attach a receipt on Mac desktop, after sync, I will see a sign on iPhone version that this transaction have a receipt attachment, but it's blank. And there is no picture showing under MoneyWiz folder of my dropbox account.
What is the problem? I have strictly followed the instruction.
The issue that was impacting customers at the time (5 months ago) has now been since fixed. If you're experiencing an issue with syncing your accounts, it must be something else. Can you please contact us at email@example.com so we can see what is going on.
As a general solution I can tell that you should double-check if you're still signed in to your Dropbox account on all devices as well as note that MoneyWiz currently does not display a progress bar for downloading attachments - if you connected your Dropbox account recently, please launch MoneyWiz and give it some time to process the upload/download.